Tech Support Bundle

A service of WeldonPC.com

Real people for your computer problems. One simple plan.

Remote help from WeldonPC technicians, antivirus and cloud backup, from $20 a month per computer.

Help by phone, Monday to Friday, 12 PM to 8 PM Eastern. Parts and on-site visits aren't included.

Pick the plan that fits.

Each plan covers one computer. To cover more, add computers; the price is per computer.

Home

For home users who want basic tech support coverage.

$20/mo per computer

$250/yr per computer

or $250 a year per computer

or $20 a month per computer

  • 1 hour of remote help each month
  • Webroot antivirus
  • 50 GB cloud backup
  • Extra help: $79.95 per hour
See the Home plan

Business

For small businesses that need reliable tech support.

$30/mo per computer

$300/yr per computer

or $300 a year per computer Save 17%

or $30 a month per computer Yearly saves 17%

  • 2 hours of remote help each month
  • Webroot antivirus
  • 100 GB cloud backup
  • Extra help: $49.95 per hour
See the Business plan

Ultimate

The shortest turnaround and the most backup space of our three plans.

$50/mo per computer

$480/yr per computer

or $480 a year per computer Save 20%

or $50 a month per computer Yearly saves 20%

  • 4 hours of remote help each month
  • Webroot antivirus
  • 250 GB cloud backup
  • Extra help: $29.95 per hour
See the Ultimate plan

Compare the plans side by side

What every plan includes.

The same four things on every plan. Only the amounts change.

Remote help from a technician

Call 888-7-WELDON and a WeldonPC technician connects to your computer and works on the problem. 1, 2 or 4 hours are included each month, depending on your plan.

Antivirus

Webroot antivirus on the covered computer. Antivirus is software that blocks viruses and other harmful programs.

Cloud backup

A copy of your files kept away from your computer: 50, 100 or 250 GB, depending on your plan.

Monitoring, patching and priority service

WeldonPC monitors the computer, installs updates (that's what patching means), and gives members priority service.

How it works.

Three steps from sign-up to your first session.

  1. Choose a plan

    Pick Home, Business or Ultimate and the number of computers. Pay for the year on PayPal, or ask for a monthly invoice.

  2. WeldonPC sets you up

    A WeldonPC technician contacts you to set up your computer.

  3. Call when you need help

    Call 888-7-WELDON. You get a session code, run the support tool, and the technician connects.

See every step

What we help with.

Everyday computer problems, handled by WeldonPC technicians.

Slow computers

Tune-ups, software cleanup, and memory or SSD upgrades when they're needed.

Viruses and malware

Scanning, removal and security software setup. Antivirus is in every plan.

Backups

Cloud and external-drive backups, scheduled and tested. Cloud backup is in every plan.

Wi-Fi and networks

Router and Wi-Fi setup, network security, printer sharing and file servers.

Printers

Printers that won't print, and sharing one printer with every computer.

Email

Email setup on your computer, and help when it stops working.

Everything we help with

Good to know before you sign up.

The limits, in plain words.

  • Parts and on-site visits aren't included

    On-site help has a separate dispatch fee ($135 covers the visit and the first hour of round-trip travel) and is booked on WeldonPC.com.

  • The remote tool is for Windows 10 and 11

    Have a Mac, a phone or a tablet? Talk to a person before you sign up.

  • Weekday hours

    Help is available Monday to Friday, 12 PM to 8 PM Eastern time. Closed weekends and major holidays.

  • Hours don't carry over

    Unused included hours end with the month. Extra help beyond your included hours is billed per hour at your plan's rate.

Free help, right now.

Plain-language guides from the Tech Support Bundle team, with sources.

How to back up a Windows PC (three ways)

Three ways to back up a Windows PC: Windows Backup to the cloud, File History to an external drive, or a simple copy to a USB drive. Steps for each.

2 min read

Visit the Help Center

Questions, answered.

What's included in a plan?
Every plan covers one computer and includes monthly remote tech support, Webroot antivirus, cloud backup, monitoring, patching and priority service. Home includes 1 hour of remote support each month and 50 GB of cloud backup; Business includes 2 hours and 100 GB; Ultimate includes 4 hours and 250 GB.
Is the price per computer?
Yes. Each plan covers one computer, and every price on this site is per computer. To cover more, add computers when you order: the total is the price per computer times the number of computers.
What isn't included?
Parts and on-site visits aren't included in any plan. WeldonPC offers in-store repairs and on-site visits separately. An on-site visit has a $135 dispatch fee, which covers the visit and the first hour of round-trip travel from Garfield Heights, Ohio.
Can I buy a plan for a parent or someone else?
Yes. On the order, enter the name and phone number of the person WeldonPC should call, and the address where the computer is. Use an email address you can check, because the receipt is sent there.
How do I get help when something goes wrong?
Call 888-7-WELDON (888-793-5366), Monday to Friday, 12 PM to 8 PM Eastern time. WeldonPC gives you a session code, you run its support tool and enter the code, and a technician connects to your computer and works on the problem.
Is remote support safe?
Yes, when you are the one who starts it. A session begins when you call WeldonPC and enter the session code the technician gives you. WeldonPC will never ask for payment, passwords or remote access through a pop-up.

Read all the questions

Ready when you are.

Pick a plan in a couple of minutes, or ask us anything first.