Home plan

The Home plan is $20 a month per computer, or $250 a year per computer. It includes 1 hour of remote help from a WeldonPC technician each month, Webroot antivirus and 50 GB of cloud backup. Parts and on-site visits aren't included.

For home users who want basic tech support coverage.

$20/mo per computer

or $250 a year per computer, paid once

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The facts.

Monthly price: $20 a month per computer
Yearly price: $250 a year per computer ($10 more than twelve monthly payments)
Covers: One computer per plan. Add a plan for each computer, up to 25 online.
Remote help included: 1 hour each month. Unused hours don't carry over.
Extra help: $79.95 per extra hour
Antivirus: Webroot antivirus
Cloud backup: 50 GB
Also included: Monitoring, patching (installing updates) and priority service
Turnaround: WeldonPC publishes this for the plan: “8 Business Hour Turnaround on Most Calls”.
Not included: Parts, and on-site visits
Help hours: Monday to Friday, 12 PM to 8 PM Eastern time. Closed weekends and major holidays.

Who it's for.

Home computers that need occasional help, antivirus and a cloud backup.

Choose Home if you mostly need a person to call when something goes wrong, plus antivirus and a backup you don't have to think about. If you expect to need more than an hour of help in a typical month, Business includes two hours and a lower rate for extra time.

What isn't included

Parts aren't included, and neither are on-site visits. If you need someone to come to you, WeldonPC's on-site visits have a separate dispatch fee: $135 covers the visit and the first hour of round-trip travel from Garfield Heights, Ohio. Book on WeldonPC.com.

Windows 10 and 11

WeldonPC's remote support tool runs on Windows 10 and 11. For a Mac, a phone or a tablet, talk to a person before you sign up.

Get the Home plan.

Choose how you'd like to be billed and how many computers to cover.

The total is $20 a month per computer (or $250 a year per computer) times the number of computers.
You review everything before anything is charged or sent.
After you order, WeldonPC contacts you to set up your computer.

Things we help Home members with.

Slow computers

Tune-ups, software cleanup, and memory or SSD upgrades when they're needed.

Viruses and malware

Scanning, removal and security software setup. Antivirus is in every plan.

Backups

Cloud and external-drive backups, scheduled and tested. Cloud backup is in every plan.

Everything we help with How it works

Questions about the Home plan.

Is the price per computer?

Yes. Each plan covers one computer, and every price on this site is per computer. To cover more, add computers when you order: the total is the price per computer times the number of computers.

What if I need more help than my included hours?

You pay for the extra time by the hour: $79.95 per extra hour on Home, $49.95 on Business and $29.95 on Ultimate.

Do unused hours carry over to the next month?

No. The included hours are for that month, and unused hours don't carry over.

What isn't included?

Parts and on-site visits aren't included in any plan. WeldonPC offers in-store repairs and on-site visits separately. An on-site visit has a $135 dispatch fee, which covers the visit and the first hour of round-trip travel from Garfield Heights, Ohio.

On the Home plan, should I pay monthly or yearly?

Monthly costs less on Home. Twelve monthly payments come to $240 per computer, and the yearly price is $250 per computer. Choose yearly only if you prefer one payment a year.

How do I cancel?

Any time, in whichever way is easiest: press “Request cancellation” on your order page (the link is in your receipt email), call 888-7-WELDON, or email info@weldonpc.com. Cancelling takes effect at the end of the month or year you've already paid for or been invoiced for, and after that you get no further invoices.

Compare all three plans