Tech Support Bundle

When it needs hands-on work

Remote help can't replace a cracked screen or a failed part. For hands-on work, WeldonPC repairs desktops, laptops and all-in-ones in its store at 5829 Turney Road, Garfield Heights, Ohio, and does Windows 11 upgrades there too. This work is separate from a plan, and parts aren't included.

What WeldonPC does

  • Hardware diagnostics
  • Screen replacement
  • Power issues
  • Windows 11 upgrades (in store only)

What happens in the store

  1. Book or walk in. Schedule on WeldonPC.com, call, or stop by during store hours (Monday to Friday, 12 PM to 8 PM Eastern time).
  2. Diagnosis. WeldonPC pinpoints the problem and gives you a clear plan before any work begins. Estimates on repairs are free.
  3. Repair. Approved repairs are completed, and you get your computer back.

Windows 11 upgrades

Microsoft ended support for Windows 10 on October 14, 2025. WeldonPC upgrades computers to Windows 11 in its store: it checks whether the computer can run Windows 11, backs up your files before changing anything, does the upgrade, and makes sure your programs, email and printer still work. If the computer can't run Windows 11, WeldonPC goes over your options with you. Read WeldonPC's notice about Windows 10 or our guide, Windows 10 support has ended: what it means for you.

Where

WeldonPC, 5829 Turney Road, Garfield Heights, OH 44125. Call 216-475-6000 or 888-7-WELDON. Lost files or a dead drive? See data recovery.

Try it yourself first.

Free guides from the Tech Support Bundle team.

Questions.

Is in-store repair included in my plan?
No. A plan covers remote help within your included hours, antivirus and cloud backup. In-store repair is separate, and parts aren't included.
How long does a repair take?
WeldonPC says most software repairs are completed within 24 to 48 hours. Hardware repairs depend on parts: common parts are usually in stock, and specialty parts may take 3 to 5 business days to arrive.
Is there a warranty on repairs?
Yes. WeldonPC gives a 30-day warranty on labor, and parts carry their manufacturer's warranty, which is typically 1 year.
Can you do my Windows 11 upgrade over a remote session?
No. WeldonPC does Windows 11 upgrades in its store only. Call 216-475-6000 to schedule one.

Rather have us do it?

Every plan includes remote help from a WeldonPC technician. Call 888-7-WELDON, Mon–Fri 12–8 PM ET.