Strong passwords and password managers, without the jargon
A strong password is long, random and used for one account only. How to make one you can remember, and why a password manager does the rest for you.
Software setup and training
WeldonPC installs and sets up software for you in a remote session, and offers one-on-one training sessions by screen sharing: you watch, ask questions and try it yourself. Both use your plan's included hours of remote help.
What WeldonPC does
- Software installation
- Email setup
- Training sessions
- Screen sharing, so you can see every step
What your plan covers
Installing a program, setting it up the way you like it, and showing you how to use it are all things WeldonPC does in a remote session, within your included hours. You call 888-7-WELDON, get a session code, and the technician connects to your Windows 10 or 11 computer.
Good uses of a session
- Setting up a program you just bought.
- Getting email working on a new computer.
- Learning how to do one thing well: attaching photos, organizing files, using a password manager.
Getting more from your time
Write down your questions before you call, and have any licence keys and account names ready. Never read a password aloud or type it into a chat: you type it yourself, on your own computer.
Try it yourself first.
Free guides from the Tech Support Bundle team.
How to update Windows (and what to do if an update fails)
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How to let a technician connect safely, and spot fake ones
Remote support is safe when you start it with a company you chose. Here is how a real session begins, and the signs that a “technician” is a scammer.
Questions.
What is a training session like?
It is a remote session with a WeldonPC technician. You share your screen, the technician shows you how to do something, and you try it while they watch. You set the topic.
Do I need to buy software from WeldonPC?
No. A plan covers the help, not the software. You need your own licence for any paid program you want installed.
Does training use my included hours?
Yes. Training is remote help, so it comes out of your plan's included hours: 1 hour a month on Home, 2 hours on Business and 4 hours on Ultimate.
Rather have us do it?
Every plan includes remote help from a WeldonPC technician. Call 888-7-WELDON, Mon–Fri 12–8 PM ET.