Tech Support Bundle

Data recovery

In many cases, lost files can be recovered. WeldonPC recovers data in its store from drives with logical failures, such as deleted files and corrupted file systems. For physical failures it works with professional data recovery labs. It diagnoses the drive and gives you an estimate before going ahead.

What WeldonPC does

  • Recovery from deleted files and corrupted file systems
  • Physical drive failures handled with professional data recovery labs
  • Diagnosis and an estimate before any work

First: stop using the drive

If files have disappeared or a drive is making new noises, turn the computer off. Don't install recovery programs onto the same drive, and don't keep restarting it to see if it comes back.

What WeldonPC does

Bring the computer or the drive to WeldonPC's store at 5829 Turney Road, Garfield Heights, OH 44125. A technician diagnoses what failed:

  • Logical failures, such as deleted files or a corrupted file system, are handled in the store.
  • Physical failures, where the drive itself is damaged, go to a professional data recovery lab that WeldonPC works with.

Either way, you get an estimate before any recovery work begins. Call 216-475-6000 or book on WeldonPC.com.

Next time, a backup

Every plan includes cloud backup for the covered computer: 50, 100 or 250 GB. See backups, or set one up yourself with our guide, how to back up a Windows PC.

Try it yourself first.

Free guides from the Tech Support Bundle team.

How to back up a Windows PC (three ways)

Three ways to back up a Windows PC: Windows Backup to the cloud, File History to an external drive, or a simple copy to a USB drive. Steps for each.

2 min read

The 3-2-1 backup rule, explained simply

The 3-2-1 backup rule: keep 3 copies of important files, on 2 different kinds of storage, with 1 copy somewhere else. What that looks like at home.

2 min read

Questions.

Can you get my files back?
In many cases, yes, but not always. It depends on what failed. WeldonPC diagnoses the drive first and gives you an estimate before proceeding.
Is data recovery included in my plan?
No. Data recovery is hands-on work done in the store, separate from a plan. What a plan does include is cloud backup, which is how you avoid needing recovery next time.
What should I do right now?
Stop using the drive. Every minute a failing drive keeps running, and every new file saved to it, can make recovery harder. Turn the computer off and call WeldonPC.

Rather have us do it?

Every plan includes remote help from a WeldonPC technician. Call 888-7-WELDON, Mon–Fri 12–8 PM ET.