Wi-Fi keeps dropping? Fixes that actually work
Wi-Fi keeps disconnecting on your Windows PC? Work through these fixes in order: the troubleshooter, forget and rejoin, restart the modem and router.
Wi-Fi and home networks
WeldonPC sets up and fixes networks for homes and small businesses: configuring the router and Wi-Fi, securing the network, sharing a printer and setting up a file server. Many connection problems on a covered computer can be worked on in a remote session; work on the equipment itself is done on site.
What WeldonPC does
- Wi-Fi configuration
- Network security
- Printer sharing
- File server setup
What your plan covers
When a covered Windows computer has trouble connecting, a WeldonPC technician can work on the computer's side of the problem in a remote session, within your included hours: its Wi-Fi settings, saved networks and network drivers.
What needs a visit
Setting up a router, running cable, sharing a printer across an office or installing a file server is hands-on work. WeldonPC does it on site. On-site visits aren't included in a plan: the dispatch fee is $135 for the visit and the first hour of round-trip travel from Garfield Heights, Ohio. Book on WeldonPC.com.
Quick things to try first
- Restart your router: unplug it for 30 seconds.
- Check whether other devices can connect.
- Restart your computer.
Try it yourself first.
Free guides from the Tech Support Bundle team.
How to secure your home Wi-Fi router in 15 minutes
Seven router settings that keep strangers off your home Wi-Fi: WPA3 or WPA2 encryption, new passwords, updates, and three features to turn off.
Questions.
My internet isn't working. What should I try first?
Unplug your router for 30 seconds and plug it back in, check whether other devices can connect, and restart your computer. If it still isn't working, call WeldonPC at 888-7-WELDON.
Can Wi-Fi problems be fixed remotely?
Sometimes. If the computer can get online at all, a technician can connect and check its Wi-Fi settings. If nothing can connect, the problem is likely the router or the internet service, and that needs someone on site or your internet provider.
Do you set up networks for small offices?
Yes. WeldonPC does home and small business networking, including printer sharing and file servers. On-site work is separate from a plan. Talk to a person about your office.
Rather have us do it?
Every plan includes remote help from a WeldonPC technician. Call 888-7-WELDON, Mon–Fri 12–8 PM ET.